Hiring and keeping startup marketers

When to make your first marketing hire, who to look for, how to pay them, and why marketing leaders leave at eighteen months.

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Start with who to bring in at all: an advisor, a fractional CMO, an agency or a first hire. At seed and Series A the gap is usually a decision about what you sell and to whom, which calls for an advisor or, for a set period, a fractional CMO. An agency fits once the message is settled.

Make your first marketing hire once you can name the one number marketing will own in the first year and the budget behind it. Udi Ledergor, former CMO at Gong, asks those two questions in that order. The leader does not always need a marketing background: Gadi Eliashiv of Singular promoted his chief architect, an engineer, into the role.

In the interview, the clearest red flag is a candidate who wants months to plan before testing anything, so ask what they would try in week one. Weigh attitude before effort and competence, in that order. Investors grade the team on three things before any campaign result: one story across product and marketing, a lead whose experience fits the model, and real tracking.

Keeping them is the harder half. Marketing leaders quit companies built to run on one hero instead of a system. The eighteen-month CMO tenure is usually the CEO's to prevent, by agreeing up front what good looks like and saying early when it is not working; the counted average at S&P 500 companies is 4.1 years. Pay marketing on a quota it shares with sales. And if you can write what is wrong with a hire in one sentence, more months will not tell you anything new.

Tell me what stopped working

I help seed and Series A founders run their marketing, week by week.